MCGEE TERMS & CONDITIONS OF ENGAGEMENT
CONTRACT + ENGAGEMENT OF SERVICES
1 By signing and returning the formal quote/ agreement/contract as issued, you are formally engaging McGee Entertainment and it’s ‘Artists’ to perform as the details specified in the contract. The contract serves as confirmation of the ‘Artist/s’ performance; in conjunction with a 25% non-refundable deposit/booking fee [25% of total value of the contract] required
The deposit/ booking fee is non-refundable because by entering this contract you are securing a particular date that we are not able to offer another party and we will be securing resources from now until then so that we are able to fulfil our obligations at that time. We consider the non-refundable deposit/booking fee to be a reasonable estimate of the costs associated with securing and maintaining the booking. The non-refundable deposit/booking fee covers artist cancellation fees and administration time connected to your booking
You have 6 weeks upon signing and returning the contract to pay your deposit/booking fee, or a payment plan split into 3 equal payments over 3 months. A deposit/ booking fee invoice will be sent upon receipt of your signed contract. The final balance will be required 14 days prior to the event, or earlier if you choose
For any bookings that confirm within 8 weeks prior to the event, the deposit/ booking fee will be due 14 days upon confirming, with the final balance due 14 days prior to the event
For any bookings that confirm within 30 days prior to the event, the deposit/ booking fee will be due 7 days upon confirming, with the final balance due 7 days prior to the event
For any bookings that confirm within 14 days prior to the event, final payment will be due within 7 days upon confirming
A payment plan is available for your final balance split over 4 equal payments, spread out evenly over the period of time in the lead up to your wedding. At the time of confirming your payment plan, separate invoices will be sent for all payments marked as payment 1/ payment 2/ payment 3/ payment 4 etc and their respective due dates
For The Ultimate Party Package and The Ultimate Christmas Celebration Package, your 25% deposit/booking fee is due within 30 days of signing the contract. The final balance is due 14 days prior to the event
In the event of non-payment of your 25% deposit/booking fee invoice, your date and artists contracted will be released within 14 days of the invoice due date, unless there is a previous arrangement with management
In the event of non-payment of your final balance after your specified due date, the McGee will withhold services until payment is received, or proof of funds transferred, unless there is a previous arrangement with management
In the instance of non-payment of the deposit/ booking fee where McGee holds a valid contract/ service agreement as signed by the client/engager and the services were held as outlined in the contract/ service agreement, recovery action will be undertaken to seek payment through a debt collection agency with any fees or associated costs including possible interest will be passed on to the engager/ client as outlined in clause 31
In the instance of non-payment of the final balance invoice where McGee holds a valid contract/ service agreement as signed by the client/engager and the services were held as outlined in the contract/ service agreement, recovery action will be undertaken to seek payment through a debt collection agency with any fees or associated costs including possible interest will be passed on to the engager/ client as outlined in clause 31
For corporate events [Business to Business transaction] final payment is due 7 days prior to the event, or as arranged with management
For venue performances [Business to Business transaction] final payment is due 15 business days post performance, or as arranged with management
By signing and returning your formal quote/ agreement/ contract as issued, you a formally engaging McGee Entertainment as a ‘entertainment service provider’ to your event. McGee does not guarantee the original booked Artist/s will be available at the time of the performance, however, McGee will make a concerted effort to have the original Artist/s as stated on the formal quote/ agreement/ contract to fulfil the contract, unless in the instance of Artist/s illness or “Force Majeure” circumstance [see clause 13], to which the contract is then to be executed by an alternative McGee Artist/s, with the original terms of the contract applicable, where McGee is able to service the event
BOOKINGS WITH TRAVEL ARRANGEMENTS
McGee is more than happy to make the accommodation and travel arrangements on your behalf – we do not charge any additional fees for this service
Upon signing and returning the quote, McGee would require a 50% deposit based on the above estimates and we will make travel arrangements to include accommodation, airfares, the rental car and seek quotes for AV. Once this has been obtained, McGee will come back with an updated quote to accurately reflect what has been booked and the final updated costs. Your final balance would be due 4 weeks prior to the wedding as opposed to the normal 2 weeks so all the arrangements could be paid and finalised
McGee will always choose the most effective option whilst meeting the needs of the artist and client. McGee will work as closely as possible to the estimates as mentioned above
For rental car, the initial hire will be paid in advance. The petrol charges and any additional fees [airport fees/ tolls etc] that will be charged upon returning the vehicle will be issued as a separate invoice within 7 days post the wedding with the balance due within 3 days of issue
McGee recommends choosing airfares that allow for a date change should the event need to be postponed in relation to COVID-19 or for any other reason. Any penalties that may be incurred with needing date change travel arrangements will be at the cost of the client
QUOTE VALIDITY
2 Formal quotes or pricing advised in emails are valid for 60 days
Certain artists fall outside of our standard pricing structure including: The Fonoti Brothers, Malibu Crew, Angie Narayan, Tuxedo, Josh Lovegrove, Oscar Richardson, Bec Kneen and JFunk
The $300-off special for The Complete Wedding Entertainment Package [8-hours] + The All Inclusive Reception Package [6-hours] is only valid to artists that fall within our standard pricing structure
CANCELLATION BY CLIENT
3 Should the event cancel or the client cancels the agreement or the client decides to cancel or downgrade the agreed performance [either the amount of time agreed or band arrangement/number of performers] 183 days [6 months] or more prior to the appearance/event date, 25% of the Artist fee is payable, or forfeiting of the initial 25% deposit/ booking fee. If the deposit/ booking fee has not been paid, this will still be enforceable under the original payment terms, providing this falls outside of the standard cooling off period
Should the event cancel or the client cancels the agreement or the client decides to cancel or downgrade the agreed performance [either the amount of time agreed or band arrangement/number of performers] between 182 - 61 days prior to the appearance/event date, 50% of the Artist fee is payable. If the 25% deposit/booking fee has been received, the remaining 25% balance will be due 6 weeks from the date of cancellation. If the deposit/booking fee has not been received, this will still be enforceable under the original payment terms, providing this falls outside of the standard cooling off period
Should the event cancel or the client cancels the agreement or the client decides to cancel or downgrade the agreed performance [either the amount of time agreed or band arrangement/number of performers] 60 days or less prior to the appearance/event date, 100% of the Artist fee is payable. If the 25% deposit/booking fee has been received, the remaining 75% balance will be due 6 weeks from the date of cancellation. If the deposit/booking fee has not been received, this will still be enforceable under the original payment terms, providing this falls outside of the standard cooling off period
Your cancellation must be received in writing via email. Payment will be due 6 weeks from the date of cancellation
CHANGE OF ARTIST
In the event where the client wishes to change the originally booked artist/s [after a contract has been signed and outside of the standard cooling off periods] a rebooking fee of $250 + GST is applicable, per lead performer - McGee will advise the rebooking fee. This is paid to the original artist as a cancellation fee. This can be added to your final invoice or paid upfront, due 14 days of confirming the change. The deposit/ booking fee will carry over to the new artist, unless otherwise advised by McGee, subject to package or arrangement differences
RESCHEDULE BY CLIENT
4 In the event of a reschedule 183 days or more prior to the event, you can freely change the date for a $70 admin fee, providing you have paid the initial 25% deposit/booking fee. The fee will be chargeable at time of changing the date payable either via credit card [1.8% fee applicable] or 3 business days via bank transfer. If you have paid a deposit/ booking fee, this will carry over to the new date. If the performance falls within the same year, the performance fee will be at the same rate as the original contract. If the performance falls in another year, the performance fee will be updated to current pricing for that year
In the event of a reschedule between 182 days - 61 days prior to the event, 25% reschedule fee is applicable. If you have paid a deposit, this will carry over to the new date. If the performance falls within the same year, the performance fee will be at the same rate as the original contract. If the performance falls in another year, the performance fee will be updated to current pricing for that year. Payment is due either on the original due date or a due date of 6 weeks from receiving notice – whichever is earlier
In the event of a reschedule within 60 days prior to the event, 50% reschedule fee is applicable. If you have paid a deposit, this will carry over to the new date. If the performance falls within the same year, the performance fee will be at the same rate as the original contract. If the performance falls in another year, the performance fee will be updated to current pricing for that year. Payment is due either on the original due date or a due date of 6 weeks from receiving notice – whichever is earlier.
If the deposit has not been paid, this will still be enforceable under the original payment terms, providing this falls outside of the standard cooling off period
Reschedules must have a new event date to move the booking [this cannot be left open], otherwise the booking will be treated as a cancellation with normal cancellation terms are applicable
Reschedules are subject to artist availability. In the event where the original booked artist/s is unavailable, the contract is then to be executed by an alternative McGee Artist/s, with the original terms of the contract applicable
Your reschedule must be received in writing via email. Payment will be due 6 weeks from the date of reschedule
CANCELLATION BY ARTIST
5 In the unlikely event that the specific Artist/s booked is unable to fulfil their performance duties as outlined in the contract [due to illness, accident, pregnancy or other circumstance], McGee will offer as a solution a minimum of two other Artists who are of a similar calibre to the original Artist for the clients consideration; providing there is sufficient timing with the notice received. The performance fee would remain the same for the replacing artist
PLANNING PROCESS/ FINAL PERFORMANCE RUN SHEET
6 A Performance Run Sheet will be issued within 3-7 days prior to the event/ appearance with full details and information regarding the appearance as specified by the client/ engager in the Event/ Wedding Details Request Form
It is at the responsibility of the client/ engager to ensure the information received in the Event/ Wedding Details Request Form is full, accurate and complete; and provided in the specified time frame as advised by McGee [general time frame no later than 3 weeks prior to the event or as advised on your McGee portal]. If the client/ engager has failed to provide the correct event information 7 business days prior to the event, a late administration charge of $200 + GST will be charged to complete the run sheet
The client/ engager will receive a copy of this Run Sheet before it is distributed to the ‘Artist/s’. If the engager provides incorrect, partial or incomplete information, McGee does not accept any liability for any possible discrepancy or occurrences. The engager accepts full responsibility to ensure that all information required in relation to the appearance including timing, songs and details are correct
Timings during peak seasons may vary
7 At the time of final distribution of the Performance Run Sheet, this is considered FINAL therefore any changes after this distribution may only be small/ minor in nature. The client/engager is entitled to one complimentary amendment once the final run sheet is issued. This amendment must be received within 3 business days prior to the event
Any additional amendments will incur a $50 + GST administration fee per change
Once the final run sheet has been issued, no song changes for live 'special requests/ key moment songs' permitted unless it is part of the Artists repertoire. This must be received within 3 business days prior to the event. Administration fees may apply for the song change
Upon sending our the final Performance Run Sheet, it is up to the responsibility of the engager/ client to ensure that all information is complete and correct. If there are any amendments, the engager/ client must notify McGee within 3 business days prior to the event
The information and timing detailed in the Wedding Detail Form or Events Detail Form is accepted as final and true, therefore McGee will execute to the best of their ability, within McGee’s terms and conditions. Any additional time or extra equipment required to execute the event to the client’s wishes are liable to the client
PAYMENT TYPES & APPLICABLE TERMS
8 PAYMENT OPTIONS:
-Bank transfer
-Credit Card which includes Visa | MasterCard | American Express*
NOTE: McGee will automatically include the 1.8% credit card fee if the value of the invoice is over $500, however, if paying by BANK TRANSFER, the 1.8% credit card fee is NOT applicable. McGee will provide two payments amounts - one amount for BANK TRANSFER [as quoted] and one amount for ONLINE PAYMENT to include the 1.8% fee. If you make your payment via BANK TRANSFER, the invoice/ receipt will be updated and the credit card fee REMOVED
Deposit Payment Plan: The 25% deposit can be split into 3 equal payments over 3 months
Wedding Payment Plan Balance: The balance can be split into either 4 equal payments spread out over the time of receiving your deposit invoice and the date of your event. McGee will provide a payment schedule
9 PAYMENT TERMS:
DEPOSIT/ BOOKING FEE TERMS: You have 6 weeks upon signing and returning the agreement to pay your deposit/booking fee. A deposit/ booking fee invoice will be sent upon receipt of your signed contract
DEPOSIT/ BOOKING FEE PAYMENT PLAN TERMS: Alternatively, you can have your deposit/booking fee split into 3 equal payments spread out over 3 months. For any late payments, a $15 late payment fee is applicable and added to the next due payment/ or a new invoice will be issued for the late payment fee. 3 business days will be allowed after the due date for funds to clear. At the time of confirming your payment plan, separate invoices will be sent for all payments marked as payment 1/ payment 2/ payment 3 etc and their respective due dates
FINAL BALANCE TERMS: Payment is required 14 days prior to the event unless previously arranged with Management. If payment is not received prior to the event, McGee has the right to withhold services until proof of payment is received. In the event of non-payment, the invoice will be passed over for recovery action which will incur additional fees and any agency fees incurred will be passed on to the client
CANCELLATION FEE TERMS: Payment is required within 6 weeks of receiving notice of intent to cancel. 3 business days will be allowed after the due date for funds to clear. In the event of non-payment, the invoice will be passed over for recovery action which will incur additional fees
CANCELLATION AND REBOOKING FEE TERMS: Payment is required within 6 weeks of receiving notice of intent to reschedule. 3 business days will be allowed after the due date for funds to clear. In the event of non-payment, the invoice will be passed over for recovery action which will incur additional fees. The credit amount will be automatically applied to the date/booking. The credit will not expire
WEDDING PAYMENT PLAN TERMS: A payment plan is available for your final balance split over 4 equal payments, spread out evenly over the period of time in the lead up to your wedding. At the time of confirming your payment plan, separate invoices will be sent for all payments marked as payment 1/ payment 2/ payment 3/ payment 4 etc and their respective due dates. For any late payments, a $15 late payment fee is applicable and added to the next due payment/ or a new invoice will be issued for the late payment fee. 3 business days will be allowed after the due date for funds to clear. In the event of non-payment, the invoice will be passed over for recovery action which will incur additional fees
10 All Artist Fees are strictly private and confidential and are not to be discussed between the client/engager and ’Artist’
11 McGee Entertainment and/or its ‘Artists’ are not liable for any disruption, delay, or disturbance if the relevant information was not passed on in a timely fashion or at the time of completing the final Performance Run Sheet. All Last minute changes must be communicated in a timely fashion either directly to McGee Entertainment or the ‘Artist’ on the day of the event
PERFORMANCE ETIQUETTE/ FORCE MAJEURE/ PERFORMANCE CONDITIONS
12 The Performer agrees that the Performance will not include contents which:
◦ . (i) offend prevailing community standards;
◦ . (ii) encourage the rapid or excessive consumption of liquor
13 “Force Majeure” means an event beyond the reasonable control of the affected party (in the case of the ‘Artist/s’ or McGee) such that the Performer is unable to conduct the Performance due to unexpected illness, emergency or other circumstances such as riot, war hostilities, law, order, acts of government, regulatory, industrial or municipal corporations or authorities, directions of a trade union, strikes, lockouts, acts of God, storm, fire, accident, strike, pandemics [either locally or internationally] and sabotage
McGee Entertainment/ and it’s ‘Artists’ are not liable to the client/engager for any defaults or delays in the performance, or any of its obligations including being held financially liable, under the Agreement if such default or delay is a Force Majeure, in which, the client is still liable to the terms and conditions of the contract, unless McGee offers an alternative arrangement. McGee Entertainment will make a concerted effort to provide an alternative solution/Artist/s if time permits
In event where the client/engager declines the alternative solution offered by McGee Entertainment, where time permitted, this will be considered a termination of the contract, to which, the normal cancellation terms and conditions of the contract still apply
14 The engager/ client is required to provide the following:
-A safe, dry performance environment with appropriate heating or cooling. There must be adequate space for the Artist to perform, ideally 9sqm or more. If performing outside within direct sunlight during the hours of 10am till 3pm for longer than 30 minutes, adequate shade/shelter must be provided. See 14.1 for our Rain Policy
-Sufficient power supply for the Performance, either via the venue’s power supply or a generator at the client’s expense
-Water available at all times for the Artist
-A meal for each Artist if the Artist is required for 5 hours or more [or with one of our Packages]
-Snacks and refreshments during Artist breaks
-The Artist is required to receive a 15 minute break following every 45 minute performance or as outlined in the FAQ
-Sufficient timing to bump in/ bump out of the venue
14.1 Rain Policy for Outdoor Performances
1. Performance Interruption Due to Rain
In the event of rain or showers during an outdoor performance, the Artist/s will cease performing immediately to ensure safety and protect their equipment from electrical hazards. Performances will resume once the rain has stopped and it is safe to do so
2. Assessment and Equipment Safety
If the rain or showers are substantial and the equipment becomes wet, the performance may need to be terminated entirely. The artist will assess the condition of the equipment, ensuring it is properly dried and safe before reconnecting it to the power source
3. Wet Performance Space
If the performance space becomes wet during rain or showers, the artist will not reconnect to the power source due to the high risk of electrocution. The safety of all involved is the priority
4. Cancellation Due to Rain
In the event that substantial rain or showers cause the performance to cease, no compensation or refunds will be provided
5. Wet Weather Contingency Plan
It is essential to have a Wet Weather Contingency Plan in place. This plan should include a fully dry alternative location and ensure that all cables are elevated and protected from getting wet
If you have any questions or concerns about your performance space, please kindly contact your McGee producer
14.2 Fire Pits/ Open Fires
If you’re planning on having a fire pit at your event, your artist performance location must not be near the fire - the further away, the better. This location may need to be flexible, should the wind be blowing in a certain direction
The reason for this is the smoke causes your artist/s voices to dry out making it very difficult for them to perform. Even more seriously, it can cause permanent vocal cord damage or impact their ability to perform for weeks
Please liaise with your McGee Producer should you wish to have a fire pit at your event
15 The ‘Artist’ will not damage the Venue or the fixtures and chattels thereon, or do anything to, or bring anything into, the Venue, which will endanger the Venue or the safety or enjoyment of any patrons or is inconsistent with the purpose of the Venue. McGee Entertainment will not accept responsibility should the ‘Artist’ cause any damage as outlined above. All ‘Artists’ are liable for their own damage and are covered by either their own Insurance or Public Liability Insurance
16 The ‘Artist’ will not obstruct or interfere with the aisles, entrances, exits, emergency lighting, fire extinguishing equipment or fire alarms in the Venue. The ‘Artist’ will not make any material alterations or alterations of a structural nature to the Venue. The Artist will follow all reasonable instructions of the Venues personnel regarding their conduct whilst in the Venue, including regarding health and safety requirements, the consumption of alcohol or the use of tobacco related products
17 The Artist agrees that any Equipment supplied by them and used in their Performance will be fit for its purpose, safe, clean and of good quality
PROMOTIONAL
18 McGee Entertainment/ and its ‘Artists’ may take photographs or record the Performance/ Event for the purposes of promoting McGee Entertainment/ and its ‘Artists’. If you do not wish for any material to be used in the way of promotion, you must express this in writing prior to the final Performance Run Sheet, otherwise it is deemed that the client/engager offers their consent
CONTACT INFORMATION
19 All contact information for McGee Entertainment ‘Artists’ are private and confidential. All enquiries regarding the performance/event should be directed to your McGee Entertainment representative
PACKAGES
20 The Complete Wedding Entertainment Package is based on 8 hours and covers your ceremony, cocktail and reception. The All Inclusive Reception Package is based on 6 hours and covers your cocktail and reception
These packages DO NOT factor into the artist bump in/bump out time - this is complimentary based on the following bump-in times
Solo - 45 minutes/ Duo - 60 minutes/ Trio, 4-piece or 5 piece - 90 minutes
The time of the package commences at SET ONE for the relevant number of hours ie. SET ONE starts at 3:00pm for 6 hour package - package ends at 9:00pm
You may extend the package [$100 + GST per hour DJ, $200 + GST per hour live music solo, $250 + GST per hour Duo, $300 + GST Trio, $400 + GST 4-piece, $500 + GST 5-piece]
Note: An Artist cannot exceed actual live performance time longer than 4.5 hours over the course of the day [This does not include DJ time]
ARRANGEMENTS
If booking SOLO, you can have the following Reception options
OPTION ONE - x1 live Cocktail set, x1 live Dinner set, x1 live Dance set, DJ Dance Set till close of night
OPTION TWO - x1 live Cocktail set, x1 live Dinner set, First Dance + Parents Dance may be performed live, DJ Dance Set till close of night
DUO OR BAND - If you would like full live dance sets for your Reception, you must book a minimum of DUO with two lead artists or BAND [trio - 6-piece+]
21 The Ultimate DJ package has the following terms:
TRAVEL is included within the package for Gold Coast & Brisbane area. $50 travel fee to Maleny [and surrounding areas]. $100 travel fee for Sunshine Coast area. $50 travel fee to Byron Bay area
LIVE MUSIC ADD ON McGee will offer a two acoustic musicians for you to consider [subject to artist availability] with either a solo guitarist & vocals or solo keys & vocals. Total ‘Add On’ time is 45 minutes complimentary for bump-in, 30 minutes live pre-ceremony music, 30 - 40 minutes to perform the ceremony including bridal entrance song, signing of the registry song, walk back up the aisle/ congratulated song, up to 25 minutes to move to the cocktail performance location, and a 60 minute to perform a live cocktail hour - total time: 3 hours, 30 minutes. Available Monday - Sunday. An additional time is $50 + GST per 30 minutes. All other standard McGee terms apply
22 The Ambience Package has the following terms:
TRAVEL is included within the package for Gold Coast & Brisbane area. $100 travel fee for Sunshine Coast area. $50 travel fee to Byron Bay area
Package available Monday – Sunday subject to artist availability
Maximum 4-hour performance [240 minutes]
30-mins pre-ceremony music as guests arrive | 30 - 40 mins ceremony | 15 - 20 minutes to move to the cocktail performance location | x2 live cocktail sets of 60-min sets OR x1 live cocktail set of 60-mins + x1 live dinner set of 60-mins, with 30-min DJ break in between
The package can be extended at an additional $100 + GST per hour for DJ, or $200 + GST per hour for live music
Bump-in/ bump-out is complimentary and is not counted as performance time. Complimentary bump-in time is 45-minutes max. If you require an earlier bump-in, the cost is $50 + GST per 30-minutes
No supplier meal is required; however, a snack/refreshment is appreciated
If your venue has no power available, a low-hum generator can be hired through McGee for $150 + GST
The Ambience Package is available for a select number of musicians – contact McGee for further information
Travel to O’Reilly’s Rainforest Retreat is $80 each way
22.1 The Ultimate Party Package + The Ultimate Christmas Celebration Package has the following terms:
TRAVEL is included within the package for the McGee travel zone from Byron Bay to Maleny. $100 travel fee for Sunshine Coast area
Package available Monday – Sunday subject to artist availability
No supplier meal is required; however, a snack/refreshment is appreciated
Final song requests due 14 days prior to event including DJ requests and special song requests to be performed live
$100 + GST per hour DJ/ $200 + GST per hour Solo/ $250 + GST per hour Duo / $300 + GST Trio /$400 + GST 4-piece / $500 + GST 5-piece
Bump-in/ bump-out is complimentary and is not counted as performance time. Complimentary bump-in time is 45-minutes prior to guests arriving for solo, 60-minutes for duo, and 90-minutes for trio, 4-piece or 5-piece . If you require an earlier bump-in, the cost is $50 + GST per 30-minutes
Travel to O’Reilly’s Rainforest Retreat is $80 each way
25% non-refundable deposit is due within 30 days prior to signing the contract. Final payment is due 14 days prior to the event.
22.2 The Luxe Upgrade [6 or 8 hour] has the following terms:
RAVEL is included within the package for the McGee travel zone from Byron Bay to Maleny. $100 travel fee for Sunshine Coast area
Package available Monday – Sunday subject to artist availability
Final song requests due 14 days prior to event including DJ requests and special song requests to be performed live
$100 + GST per hour DJ/ $200 + GST per hour Solo/ $250 + GST per hour Duo / $300 + GST Trio /$400 + GST 4-piece / $500 + GST 5-piece
Bump-in/ bump-out is complimentary and is not counted as performance time. Complimentary bump-in time is 45-minutes prior to guests arriving for solo, 60-minutes for duo, and 90-minutes for trio, 4-piece or 5-piece . If you require an earlier bump-in, the cost is $50 + GST per 30-minutes
Travel to O’Reilly’s Rainforest Retreat is $80 each way
25% non-refundable deposit is due within 30 days prior to signing the contract. Final payment is due 14 days prior to the event
ADDITIONAL TERMS: Champagne can be exchanged for white or red wine to your choosing. Champagne is delivered once we’ve received your deposit. Lead vocals can be two females or two males. Key moment songs are subject to normal criteria. Wine is to the value of $100 including delivery. The gift basket is to the value of $150 including delivery. Gifts are not exchangeable for a discounts or cash
KEY MOMENT SONG REQUESTS/ SONG REQUESTS GENERAL
23 We require ALL SPECIAL SONG REQUESTS to be returned to us [along with your Event/ Wedding Details Request Form approximately one month prior to the event [or as specified by McGee]. Your Artist will review your song requests and ensure that they are able to perform the song [and do it justice]. On most occasions, this is no problem. Should the Artist feel that they won’t do the song justice, we will be back in touch and will organise that the original track is played instead
Examples why the Artist hasn’t been able to perform special requests:
-The original artist has a certain tone (deepness/high voice/unique tone) that our Artist can’t articulate
-The original has a unique beat or melody that can’t be replicated acoustically
-The song request is a high female vocal when your chosen Artist is a male
We will do our absolute best to accommodate ALL requests. Please choose NO MORE than 4 special requests
TRAVEL FEES
24 The catchment zone for our travel fees INCLUDED within the package is Maleny to Tweed region. Heading west, the catchment zone goes as far as Laidley
Outside of those zones, a small travel fee will apply per number of artists you book
RATE
85c per additional KM marked from the closest town to the venue destination
Example: Noosa Heads
Maleny to Noosa Heads - 80km - $68 each way
McGee will happily provide you an accurate quote.
A standard travel fee of $100 + GST is applicable to the Sunshine Coast, Toowoomba and Byron Bay
BUMP IN/ BUMP OUT/ MOVING PERFORMANCE LOCATIONS
25 Solo - 45 minutes prior / Duo - 60 minutes prior / Trio, 4-piece or 5 piece - 90 minutes prior
If you require your artist to be onsite earlier than the timing specified above, additional fees of $50 + GST per half hour are applicable
If your artist needs to move performance locations ie. the set up from your ceremony location to a cocktail space (within the same venue) please allow 15 - 20 minutes. If there is travel required, please add the travel time in addition to 15 - 20 minutes set up time
If your artist has played solo ceremony/ cocktail hour, then is being joined in by a band for the Reception, the artist will need 40 - 60 minutes to bump in/set up/ sound check with the rest of the group. They may also require a 15 - 20 minute break
If you are having a band perform [Trio, 4 piece, 5 piece, 6 piece] at the Reception, they will need a minimum of 90 minutes to bump in/ sound check prior to the first set
NUMBER OF PERFORMANCE LOCATIONS
For a full day package, 3 performance locations are included such as CEREMONY, COCKTAIL + RECEPTION
For a 6 or 5 hour package, 2 performance locations are included such as COCKTAIL + RECEPTION
For a 4 hour package, 2 performance locations are included such as CEREMONY + COCKTAIL
If you need an additional performance location move outside of your package allocation, there is a $100 + GST fee applicable, which will be added to your final invoice. Please allow 20 minutes for your artist/ duo to move between locations. Once a band is set-up, they are unable to move [as it takes 90 minutes for set-up]
ACCOMMODATION REQUIRED BASED ON TRAVEL TIME
26 If you book an artist/s and the travel driving time [one way] from the venue to the artists home base is greater than 2 hours 15 minutes, accommodation is required in either a hotel/ motel at the clients expense. McGee will happily make arrangements and add the travel costs to your final bill. When making travel arrangements, McGee requests a 50% deposit
DAMAGE OF EQUIPMENT BY CLIENT OR CLIENT GUESTS
27 Any artist equipment/property damaged by either the engager /or engagers guests [which is not at the fault of the Artist] will incur a damage fee to either have the equipment repaired or replaced. In this instance, a formal quote and invoice will be provided to the client, with payment required no later than 14 days of receipt. The instances where this is applicable is if a client/guest damages or knocks over equipment/ spills alcohol over equipment due to carelessness or intoxication
HOLIDAY SURCHARGES
28 Holiday surcharge is applicable to any packages for events that occur between 24 December - 7 January
COVID-19 PANDEMIC SPECIAL TERMS
29 For all confirmed bookings with contracts dated PRIOR to 23 MARCH 2020, special cancellation and rebooking terms apply:
WHEN THERE ARE RESTRICTIONS ON GATHERINGS BUT WEDDINGS/EVENTS CAN PROCEED UNDER A COVID-SAFE PLAN
-For any couples/clients who choose to postpone their wedding/event date 30 days to 45 days prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located AND wish rebook to another date [whether in 22/23], a 20% postponement fee is applicable. Your 20% postponement fee is due on the original final payment due date which is 14 days prior to the original date or 6 weeks to pay - whichever is sooner. This will cover administration time, loss of income and artist postponement fees. If you have already paid your 25% deposit/booking fee or any monies, this will also be carried over and held as credit to your new date. Updated package/ performance fees to the new year booked may be applicable
-For any couples/clients who choose to postpone their wedding/ event date 29 days or less prior to their original wedding/ event date due to COVID-19 impact but gatherings are still permitted under gathering restrictions in the state to which the event is located AND wish rebook to another date [whether in 22/ 23], a 35% postponement fee is applicable. Your 35% postponement fee is due on the original due date which is 14 days prior to the original date. This will cover administration time, loss of income and artist postponement fees. If you have already paid your 25% deposit/booking fee or any monies, this will also be carried over and held as credit to your new date. Updated package/ performance fees to the new year booked may be applicable
CANCELLATION
-In the event of a booking where government restrictions prohibit the event and the client wishes to cancel the wedding/ event entirely [ie. not rebook at anytime in future and the event is not proceeding on the day as originally planned], the client will forfeit their 25% non-refundable deposit/booking fee [or is still payable if not received] + pay a 15% cancellation fee. This will cover administration time, loss of income and artist cancellation fees. The cancellation fee is due on the original final payment due date which is either 14 days prior to the original event date or 6 weeks from the date of cancellation - whichever is sooner
-For any couples/clients who choose to cancel their wedding/ event date 30 days to 45 days prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located in BUT they do not wish rebook anytime in future and the event is not proceeding on the day as originally planned, a 50% cancellation fee is applicable. This will cover administration time, loss of income and artist cancellation fees. Your cancellation fee is due on the original final payment due date which is 14 days prior to the original event date. If you have paid your event in full, McGee will refund you the difference within 7 days of the cancellation
-For any couples/clients who have to cancel their wedding/ event date 29 days or less prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located in BUT they do not wish rebook anytime in future and the event is not proceeding on the day as originally planned, a 75% cancellation fee is applicable. This will cover administration time, loss of income and artist cancellation fees. Your cancellation fee is due on the original final payment due date which is 14 days prior to the original event date. If you have paid your event in full, McGee will refund you the 25% difference within 7 days of the cancellation
-For any cancellation or postponements received and the postponement or cancellation is NOT due to COVID-19 impact [ie. change of mind] or outside the 60 day or less window, normal cancellation or reschedule terms + conditions will apply
REBOOKING FEE
-For any couples who wish to postpone their rebooked wedding date that falls in 2020 till 30 March 2021, and wish rebook to another date [whether in 22/ 23], the 25% cancellation fee/deposit is carried over and applied as credit towards your new date [or still payable if payment has not been received], in addition, a $70 + GST rebooking fee will be applicable to cover the administration time to change the date for a third time. The fee will be chargeable at time of changing the date payable either via credit card [1.8% fee applicable] or 3 business days via bank transfer
-All rebooked events will be booked under the normal terms and conditions as stated above from clauses 1 - 28, 30 - 33
LOCKDOWN SITUATION OR GATHERINGS BANNED
-In the event where the government enforces restrictions that prohibits any gatherings 45 days or less prior to the event [i.e lockdown situation] in the state where the event is located, providing the client has paid the 25% non-refundable deposit/booking fee within the normal time frame, McGee will reschedule the wedding/ event to a new date with no penalty. You can rebook your wedding for any year. Updated package/ performance fees to the new year booked may be applicable
-In the event of a booking where government restrictions prohibit the event and the client wishes to cancel the wedding/ event entirely in the state where the event is located [ie. not rebook at anytime in future and the event is not proceeding on the day as originally planned], the client will forfeit their 25% non-refundable deposit/booking fee [or is still payable if not received previously] + pay a 15% cancellation fee. This will cover administration time, loss of income and artist cancellation fees. If your deposit/ booking fee is not yet received, the cancellation fee is due on the original final payment due date which is either 14 days prior to the original event date or 6 weeks from the date of cancellation - whichever is sooner
BORDER CONTROL
-When an event is able to proceed [under gathering restrictions] but the original artist is not available to due to government border control or other, the “Force Majeure” clause 13 will supersede the COVID-19 special terms and conditions, to which, McGee will offer 2 alternative artists permitted within the ‘safe state’, providing time and circumstance permits. If the client/engager declines the alternative artist/s, normal cancellation fees are applicable
VALIDITY
-The above special COVID-19 terms & conditions are only available to be applied only in the circumstance where the event is unable proceed due to; 1) government restrictions or lockdown measures, and the event is unable to proceed as originally planned, OR, 2) the client is severely impacted by COVID-19 circumstances [i.e. the event is able to proceed within its location, but the couple are located in another state and unable to travel, therefore, the event cannot proceed]. Outside of these circumstances not impacted by COVID-19 restrictions or outside the 45 day or less window, normal cancellation and rebooking terms apply
ARTIST AVAILABILITY
-McGee does not guarantee the original booked Artist/s will be available, however, McGee will make a concerted effort to have the original Artist/s as stated on the formal quote/ agreement/ contract to fulfil the contact, unless in the instance of Artist/s illness or “Force Majeure” circumstance [see clause 13], to which the contract is then to be executed by an alternative McGee Artist/s, with the original terms of the contract applicable, where McGee is able to service the event
FURTHER NOTES TO NEW TERMS FOR CLAUSE 29:
-6 weeks to pay rebooking deposit fees or x3 monthly instalments [equal payments]. Please notify McGee upon receiving your rebooking invoice if you wish to take up this option
Note: With the payment plan, we allow 3 business days for the payment to show through. For any late payments received 7 days or more, they will automatically incur a $15 late fee applied to the next payment. Reminder emails will be sent ahead of each payment
-Cancellations fees are either due on the original due date of the event which is either 3 days prior to the original event date, or 6 weeks from the date of the cancellation received - whichever is sooner
REBOOKING TERMS FOR CLAUSE 29:
-You can rebook your wedding for any year – the credit amount will not expire
-When rebooking the artist, this is subject to the artists availability, with a concerted effort made to be available [providing they are not already contracted to another wedding on that date]
-When rebooking the artist for a date that falls within 2022 or beyond, the rebooking performance fee will be offered at the best rate available or published rack rate for that applicable year. McGee will provide you the most up-to-date quote at this time
-Upon securing a new date, the 25% credit will automatically be applied to your new booking and will reflect on your updated booking confirmation
-In the event that your original artist is not available, McGee will offer up alternative artists with the 25% credit carried on to the new contract automatically
30 COVID-19 PANDEMIC SPECIAL TERMS [NEW BOOKINGS]
-A new booking is considered a contract/quote dated later than 24 March 2020.
-COVID-19 PANDEMIC SPECIAL TERMS are only applicable 45 days or less prior to the wedding/ event
WHEN THERE ARE RESTRICTIONS ON GATHERINGS BUT WEDDINGS/EVENTS CAN PROCEED
-For any couples/clients who choose to postpone their wedding/event date 30 days to 45 days prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located AND wish rebook to another date [whether in 22/23], a 20% postponement fee is applicable. Your 20% postponement fee is due on the original final payment due date which is 14 days prior to the original date or 6 weeks to pay - whichever is sooner. This will cover administration time, loss of income and artist postponement fees. If you have already paid your 25% deposit/booking fee or any monies, this will also be carried over and held as credit to your new date. Updated package/ performance fees to the new year booked may be applicable
-For any couples/clients who choose to postpone their wedding/ event date 29 days or less prior to their original wedding/ event date due to COVID-19 impact but gatherings are still permitted under gathering restrictions in the state to which the event is located AND wish rebook to another date [whether in 22/ 23], a 35% postponement fee is applicable. Your 35% postponement fee is due on the original due date which is 14 days prior to the original date. This will cover administration time, loss of income and artist postponement fees. If you have already paid your 25% deposit/booking fee or any monies, this will also be carried over and held as credit to your new date. Updated package/ performance fees to the new year booked may be applicable
CANCELLATION
-In the event of a booking where government restrictions prohibit the event and the client wishes to cancel the wedding/ event entirely [ie. not rebook at anytime in future and the event is not proceeding on the day as originally planned] 45 days or less prior to the wedding, the client will forfeit their 25% non-refundable deposit/booking fee [or is still payable if not received] + pay a 15% cancellation fee. This will cover administration time, loss of income and artist cancellation fees. The cancellation fee is due on the original final payment due date which is either 14 days prior to the original event date or 6 weeks from the date of cancellation - whichever is sooner
-For any couples/clients who choose to cancel their wedding/ event date 30 days to 45 days prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located in BUT they do not wish rebook anytime in future and the event is not proceeding on the day as originally planned, a 50% cancellation fee is applicable. This will cover administration time, loss of income and artist cancellation fees. Your cancellation fee is due on the original final payment due date which is 14 days prior to the original event date. If you have paid your event in full, McGee will refund you the difference within 7 days of the cancellation
-For any couples/clients who have to cancel their wedding/ event date 29 days or less prior to their original wedding/ event date due to COVID-19 impact or restrictions in other states but gatherings are still permitted under gathering restrictions in the state to which the event is located in BUT they do not wish rebook anytime in future and the event is not proceeding on the day as originally planned, a 75% cancellation fee is applicable. This will cover administration time, loss of income and artist cancellation fees. Your cancellation fee is due on the original final payment due date which is 14 days prior to the original event date. If you have paid your event in full, McGee will refund you the 25% difference within 7 days of the cancellation
-For any cancellation or postponements received and the postponement or cancellation is NOT due to COVID-19 impact [ie. change of mind] or outside the 45 day or less window, normal cancellation or reschedule terms + conditions will apply
LOCKDOWN SITUATION OR GATHERINGS BANNED
-In the event where the government enforces restrictions that prohibits any gatherings 45 days or less prior to the event [i.e lockdown situation] in the state where the event is located, providing the client has paid the 25% non-refundable deposit/booking fee within the normal time frame, McGee will reschedule the wedding/ event to a new date with no penalty. You can rebook your wedding for any year. Updated package/ performance fees to the new year booked may be applicable
FURTHER NOTES ON RESCHEDULING:
We ask when postponing your original wedding date 45 days or less prior, that you still pay your final invoice as per the original due date. The full amount you pay is held as 100% credit. The reason for this is we actually pay your artist small portion of their fee so that they are still able to pay living expenses given they have now lost income on that date. When it comes time to performing your new wedding date, they then receive the balance. We are doing this as we’ve found it’s the best way to ensure the artist isn’t left without any income and it doesn’t penalise you as the client in anyway
BORDER CONTROL
-When an event is able to proceed [under a COVID-Safe Plan] but the original artist is not available to due to government border control or other, the “Force Majeure” clause 13 will supersede the COVID-19 special terms and conditions, to which, McGee will offer 2 alternative artists permitted within the ‘safe state’, providing time permits. If the client/engager declines the alternative artists, normal cancellation fees are applicable
VALIDITY
-The above special COVID-19 terms & conditions are only available to be applied only in the circumstance where the event is unable proceed due to; 1) government restrictions or lockdown measures, and the event is unable to proceed as originally planned, OR, 2) the client is severely impacted by COVID-19 circumstances [i.e. the event is able to proceed within its location, but the couple are located in another state and unable to travel, therefore, the event cannot proceed]. Outside of these circumstances not impacted by COVID-19 restrictions or outside the 45 day or less window, normal cancellation and rebooking terms apply
REBOOKING FEE
-All rebooked events incur an additional $70 + GST rebooking fee [except for bookings 45 days or less prior due to a lockdown or ban on gatherings scenario] to cover the administration time to change the date. The fee is applicable each time the date is changed. The fee will be chargeable at time of changing the date payable either via credit card [1.8% fee applicable] or 3 business days via bank transfer
ARTIST AVAILABILITY
-McGee does not guarantee the original booked Artist/s will be available, however, McGee will make a concerted effort to have the original Artist/s as stated on the formal quote/ agreement/ contract to fulfil the contact, unless in the instance of Artist/s illness or “Force Majeure” circumstance [see clause 13], to which the contract is then to be executed by an alternative McGee Artist/s, with the original terms of the contract applicable, where McGee is able to service the event
REBOOKING TERMS FOR CLAUSE 30:
-When rebooking the artist, this is subject to the artists availability, with a concerted effort made to be available [providing they are not already contracted to another wedding/ event on that date]
-When rebooking the artist for a date that falls within the same year, the original contract amount will automatically apply
-When rebooking the artist for a date that falls within another year, the rebooking performance fee will be offered at the best rate available or published rack rate for that applicable year. McGee will provide you the most up-to-date quote at this time
-Upon securing a new date, the fee paid will be automatically be applied to your new booking and will reflect on your updated booking confirmation
-In the event that your original artist is not available, McGee will offer up alternative artists with the deposit credit carried on to the new contract automatically
-Cancellations/ postponement fees are either due on the original due date of the event which is either 14 days prior to the original event date, or 6 weeks from the date of the cancellation received - whichever is sooner
DEBT RECOVERY
31 In the event of non-payment, McGee will send 4 reminder notices. Once the debt is 30 days overdue, a late fee of $15 is applicable per week the account remains. Along with the late fee, recovery action will be undertaken through a debt collection agency with any fees or associated costs including interest and debt collection administration fee will be passed on to the engager/ client . McGee will adhere to Australian consumer laws for debt collection and privacy as outlined by the ACCC
ARTIST GUARANTEE
32 Although your contract states a specific Artist/s, McGee does not guarantee the original booked Artist/s will be available at the time of the performance, however, McGee will make a concerted effort to have the original Artist/s as stated on the formal quote/ agreement/ contract to fulfil the contact, unless in the instance of Artist/s illness or “Force Majeure” circumstance [see clause 13], to which the contract is then to be executed by an alternative McGee Artist/s, with the original terms of the contract applicable, where McGee is able to service the event
COOLING OFF PERIODS
33
NSW
Cooling off period expiry date: 5pm on the 5th business day after the contract date (the counting of days does not include the contract date)
Cooling off termination fee: 0.25% of the purchase price
QLD
Cooling off period expiry date: 5pm on the 5th business day after the buyer receives the executed contract (the counting of days includes the date that the contract is received if received before 5pm that day)
Cooling off termination fee: 0.25% of the purchase price
VICTORIA
Cooling off period expiry date: 5pm on third business day after the buyer signs the contract (the counting of days does not include the date that the contract was signed)
Cooling off termination fee: The greater of $100 or 0.2% of the purchase price
SOUTH AUSTRALIA
Cooling off period expiry date: 2 clear business days after the contract date or receipt of the Form 1 Vendor Statement, whichever is the later.
Cooling off termination fee: Initial deposit up to $100
ACT
Cooling off period expiry date: 5pm on the 5th business day after the contract date (the counting of days does not include the contract date).
Cooling off termination fee: 0.25% of the purchase price
WESTERN AUSTRALIA
There is no cooling off period in Western Australia
FREE HOLIDAY PROMO
-You'll receive a Holiday Gift Voucher for a 3 NIGHTS LUXURY HOTEL OR RESORT STAY once McGee has received your initial 25% deposit/ booking fee. If you have paid via credit card, McGee will send the voucher once payment has cleared. The voucher will be sent via email
-If you cancel your booking with McGee [for whatever reason] you will keep your Holiday Gift Voucher, however, a $100 + GST holiday cancellation fee is applicable, in addition to any normal cancellation fees that pertains to your booking. You can view our full terms & conditions here
-The Holiday Gift Voucher is only available on The All Inclusive Reception Package [6-hours] or The Complete Wedding Entertainment Package [8-hours] or any other wedding package 6 hours or more on Thursday to Sunday rates. It can be booked for any Artist and any arrangement from solo through to 8-piece+
-To enjoy the complimentary accommodation, you are required to pay the nightly fees & taxes per room for that destination, which are from AUD$37.00 per night. For example, if you were to stay at a Gold Coast resort for 3 nights & the nightly “fees & taxes” were $37.00, you’d pay $37.00 x 3 nights = AUD$111.00. Keep in mind that the rack rate for the resort is likely to be $200 to $300 per night, depending upon the season – so 3 nights might normally be valued at AUD$600 - $1,000 plus fees & taxes. The fees & taxes are a hospitality industry standard & entail, but are not limited to – federal services tax based on the full rack rate of the accommodation, local tourism & bed taxes, travel agency fees, local or municipal taxes etc. However, once you have paid this, McGee will reimburse you up to $100 AUD for this expense via bank transfer. A reimbursement form will be sent through to you at the time McGee sends your voucher. You will need to show your bank transaction as proof that this was paid. Please allow 10 working days for your reimbursement to be processed back into your bank account once you have submitted the form back to McGee
-There are NO timeshare presentations required to use this vacation voucher or any other hoops you'll need to jump through to redeem
-There are understandably “some peak vacation periods” where the hotels & resorts are traditionally full or near-full – so they won’t have rooms available or perhaps there may be a modest surcharge (eg: School Holidays)
-The user must reside at least 160 kilometres away from the destination resort of choice
-Travel to & from your chosen hotel or resort is not included
-The incentive is valid for a reservation request offering Luxurious Resort/Hotel Accommodations in your choice of destinations provided by RedeemVacations.com. Most rooms are for 2 to 4 occupants based on room type and availability and at least one occupant must be at least 21 years of age. So in most hotels, you can enjoy “a family vacation.” Nonetheless, we cannot guarantee that ALL hotels will cater for children. "Some" hotels choose not to, its a case of selecting hotels or resorts that suit your circumstances.The main reservation holder must also have a Major Credit or a Bank Debit Card with a Visa or Mastercard logo, plus a valid government-issued ID to check-in
-The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to AUD $350 per night. However, the recipient is responsible for all other expenses, including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. If applicable, the resort fees will be disclosed when choosing a hotel and preferred travel dates. (Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities.)
-Once you do this, you’ll receive an email from Redeem Vacations, notifying you of the need to “activate” your voucher by paying the booking & service fees within 7 days
-Travel can be completed within 18 months after activation. So you can select your hotel & travel at any time within 18 months -it's just the destination you need to choose upfront (eg: Sydney). Once you’ve chosen your “destination” & paid your Booking & Service Fees, you cannot change your destination
-All reservations require a minimum of 30 days advance notice to book. Reservations are based on availability and understandably rooms are less likely to be available at peak vacation periods like Easter, Christmas & School Holidays. Check-in is available 7 days a week. Most resorts won’t have availabilities during the busy Christmas & school holiday periods – in other words, they don’t have an empty rooms to give away. In the case of the 3 Night Holidays, it’s recommended that people choose nights between Sunday - Thursday – if one wants to include a “peak night” like Friday & Saturday, there’s a modest surcharge as determined by the hotel which can range from AUD $40 - AUD $70 per night. Why? Because Fridays & Saturdays are busy days & therefore the resorts don’t have many empty rooms available
-Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, so once confirmed, changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)
-This incentive has no cash surrender value, void if discontinued and where prohibited by law.The terms of this offer are subject to change without notice. RedeemVacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability
INTELLECTUAL PROPERTY
35 Where applicable, and in all situations, McGee is the legal owner of all intellectual property pertaining to the business, performance or productions, including but not limited to: show concept, song arrangements, dialogue, costumes, props, business documentation and all promotional assets, whether the asset is video, photography, written, audio, graphic designed, artistic likeness or symbolic artistry. McGee is entitled to use this content at their full discretion without consultation or any financial compensation to any parties. McGee’s intellectual property is protected by intellectual property law
36 Where applicable, and in all situations, McGee’s intellectual property is copyrighted and protected by copyright laws
GENERAL
37 McGee Entertainment reserves the right to change or update terms and conditions as they deem appropriate
Please contact bookings@mcgeeentertainment.com.au for a copy of these terms & conditions to be emailed to you